Privacy Policy

Last Updated: [04.03.2025]

Welcome to Massaya Studios (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit or use our websites, applications, or other digital platforms (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Services.

1. Information We Collect

We may collect personal and non-personal information from you when you use our Services, including:

1. Personal Information

   • Contact Details: Such as your name, email address, phone number, and postal address.

   • Account Information: When you create an account, we may collect usernames, passwords, or other information you provide.

   • Payment Information: If you make a purchase through our Services, we may collect payment details, such as credit card numbers or other financial information. Payment details are typically processed by trusted third-party payment processors and are not stored directly on our servers.

2. Usage Information

   • Device & Log Data: Information about your device (e.g., IP address, operating system, browser type) and usage patterns (e.g., pages visited, time spent on pages).

   • Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to improve user experience, analyze trends, and track user movements around our Services. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or Service.

3. Other Information You Provide

   • Any other information you choose to provide, such as feedback, survey responses, or when you communicate with us via email or through our contact forms.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

1. Operate and Maintain Our Services

   • Provide and improve our offerings, customize user experiences, and ensure the technical functionality and security of our Services.

2. Communicate With You

   • Respond to your inquiries, provide customer support, and send administrative information (e.g., account confirmations, important updates).

3. Marketing and Promotions

   • Send you promotional materials, newsletters, special offers, or other information we think may be of interest to you. You can opt out of receiving these communications at any time.

4. Analytics and Product Development

   • Analyze usage trends and measure the effectiveness of our marketing and promotional campaigns.

   • Develop new products, features, and functionalities based on user feedback and usage patterns.

5. Legal Compliance and Protection

   • Comply with applicable laws, regulations, and legal processes.

   • Protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information under the following circumstances:

1. Service Providers

   • We engage trusted third-party companies (e.g., hosting providers, payment processors, analytics services) to assist with the operation of our Services. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

2. Business Transfers

   • We may transfer or share information in the event of a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction involving all or a portion of our business or assets.

3. Legal Requirements

   • We may disclose your personal information if required to do so by law or in response to valid requests from public authorities (e.g., a court or a government agency).

4. With Your Consent

   • We may share your information for any other purpose disclosed to you and with your consent.

4. Your Choices and Rights

Depending on applicable laws in your region, you may have certain rights regarding your personal information:

1. Access and Rectification

   • You can request access to or correction of your personal information.

2. Deletion

   • You can request deletion of your personal information, subject to certain exceptions (e.g., complying with legal obligations).

3. Opt-Out of Marketing Communications

   • You can opt out of receiving marketing emails from us by clicking the “unsubscribe” link in our emails or by contacting us directly.

4. Cookie Management

   • You can control or delete cookies via your web browser settings. Note that removing or blocking cookies may affect your user experience.

To exercise these rights or make inquiries about your personal information, please contact us using the details provided in the Contact Us section below.

5. Data Security

We use reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, alteration, or disclosure. Despite our best efforts, no security measures are perfect or impenetrable, and we cannot guarantee the security of your information transmitted through our Services.

6. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal information is no longer needed, we will delete it or anonymize it in a secure manner.

7. Children’s Privacy

Our Services are not directed to individuals under the age of 13 (or other age as required by local law). We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us. If we learn that we have collected personal information of a child under the applicable minimum age, we will take steps to delete such information.

8. International Data Transfers

If you are accessing our Services from outside the country where our servers are located, your information may be transferred across international borders. By using our Services, you consent to your information being transferred to and stored in countries outside of your country of residence, which may have different data protection rules than your country.

9. Links to Third-Party Websites

Our Services may contain links to external websites not operated or controlled by us. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any site you visit before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting of the revised Privacy Policy. If we make any material changes, we will notify you by email (if we have your contact details) or by means of a notice on our Services. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

Massaya Studios
Email: info@massayastudios.com
Address: 6311 Morse Ave, Valley Glen CA 91606